Bebe Hug Bamboo 100% bath towel

Shipping Information

Shipping Method: Courier

Shipping Area: United States (excluding Hawaii & Alaska – please contact us for inquiries)

Shipping Fee: Varies depending on destination and product weight

Shipping Time:
2–10 business days for items already in stock in the U.S.
Pre-order items may require additional processing time prior to shipment. Delivery times may vary depending on production and international shipping schedules.

Local Pickup

251 Orangefair Ave,
Fullerton, CA 92832

Exchange & Return Address

251 Orangefair Ave, Unit 107

Fullerton, CA 92832

Eligible for Exchange & Return

• Exchanges or returns due to defective items or incorrect shipments must be requested within 2 days of receipt.

• Returns or exchanges due to change of mind are not accepted.

• If an exchange or return is exceptionally approved, round-trip shipping fees will apply (shipping costs vary by product).

Not Eligible for Exchange & Return

• Products lost or damaged due to customer negligence

• Items whose value has significantly decreased due to use or partial consumption

• Defective or incorrect items not reported within the stated return period

• Reproducible products with opened or damaged packaging

• Made-to-order items that would cause irreparable loss to the seller (with prior customer consent)

• Digital content that has already been provided

(For divisible services or digital content, cancellation is allowed only for portions not yet provided.)

Return Shipping Fee

• For approved exchanges or returns, the customer is responsible for the return shipping cost.

(Including color changes, size exchanges, etc.)

• Refunds are not available except for defective items.

• Only defective items may qualify for a refund under strict conditions.

• You must contact us within 2 days of receiving the product to request a refund.

• Refunds are not provided for change of mind, used items, or non-defective products.

A/S service is not provided