FAQ
Orders & Payments
Order Changes / Cancellations
Orders cannot be changed or canceled after 3:00 PM (PST) on the day following purchase.
Payment Methods
We accept credit cards, Venmo, and Zelle.
A 3% discount applies to Venmo and Zelle payments.
Venmo / Zelle Deadline
Payment must be received by 3:00 PM (PST) the day after your order is placed.
Unpaid orders may be canceled without notice.
Shipping
Delivery Time
Most items are order-based.
Estimated delivery: 2–3 weeks (Korea → U.S.).
Made-to-order items may require an additional 2–4 weeks.
Shipping Fees
California: Free shipping on orders over $100 ($6.90 under $100).
Other states: Free shipping on orders over $130 ($9.90 under $130).
No customs duties or additional international fees.
Pickup
Local pickup is available in Fullerton, CA 92832.
Please select “Pickup” at checkout.
Tracking
Tracking information will be sent via email once your order ships.
Shipping to Korea
Available upon request. Please contact us before ordering.
Returns & Exchanges
Damaged or Incorrect Items
Damaged or Incorrect Items
Please contact us within 48 hours of delivery.
Size / Color Exchanges
Exchanges are allowed if inventory is available.
Customers are responsible for round-trip U.S. shipping costs.
Final Sale
All sales are final. No cancellations or returns for change of mind.
Products & Safety
Food Expiration
Food items are shipped with 9–12 months of remaining shelf life whenever possible.
Restock
Items featured in “This Week’s Deal” may restock within 1–3 months.
Safety & Ingredients
KC-certified when applicable.
Please refer to the product page for ingredient information.