Exchange & Return Address
251 Orangefair Ave, Unit 107
Fullerton, CA 92832
Eligible for Exchange & Return
• Exchanges or returns due to defective items or incorrect shipments must be requested within 2 days of receipt.
• Returns or exchanges due to change of mind are not accepted.
• If an exchange or return is exceptionally approved, round-trip shipping fees will apply (shipping costs vary by product).
Not Eligible for Exchange & Return
• Products lost or damaged due to customer negligence
• Items whose value has significantly decreased due to use or partial consumption
• Defective or incorrect items not reported within the stated return period
• Reproducible products with opened or damaged packaging
• Made-to-order items that would cause irreparable loss to the seller (with prior customer consent)
• Digital content that has already been provided
(For divisible services or digital content, cancellation is allowed only for portions not yet provided.)
Return Shipping Fee
• For approved exchanges or returns, the customer is responsible for the return shipping cost.
(Including color changes, size exchanges, etc.)
